Recordings of calls between Google Duplex and a hairdresser and restaurant are amazing. The AI interacts just like a human – adding ums and hesitation, and even successfully recovering the conversation when the restaurant staff misunderstood the request. I think this is what most people think of when they imagine a virtual, digital assistant, and I'm certainly looking forward to trying it out.
http://www.bbc.co.uk/news/technology-44045424
The search giant unveils an experimental tool that can make appointments by calling businesses.