I find my Amazon Echo devices useful in a range of situations – getting travel and weather information quickly while i'm trying to get the kids out the door, converting units or setting timers while i'm cooking, playing music while i get on with tasks, even controlling the lights and heating – but i've also never ordered anything from it. I'm not sure why – this report asserts that users "don't trust" the devices with payment info, but Amazon already has all that, so it must be something else. I guess it just feels unusual to order something without even seeing it?
http://uk.businessinsider.com/echo-owners-dont-trust-it-enough-to-make-purchases-charts-2018-5
When Amazon released the first smart speaker in 2014 and Google released its own two years later, we assumed it was to facilitate purchases through their…