# Most smart speaker owners don't use their devices to shop online, and more than half say it's because of a lack of trust

https://blog.cynexia.com/most-smart-speaker-owners-dont-use-their-devices-to-shop-online-and-more-than-half-say-its-because-of-a-lack-of-trust

Author: [Rob Aleck](https://blog.cynexia.com/pages/about) · https://github.com/mnbf9rca · https://www.linkedin.com/in/robertaleck/ · https://family-foqos.app/

Published: 2018-05-18
Categories: LinkedIn cross-post


I find my Amazon Echo devices useful in a range of situations - getting travel and weather information quickly while i'm trying to get the kids out the door, converting units or setting timers while i'm cooking, playing music while i get on with tasks, even controlling the lights and heating - but i've also never ordered anything from it. I'm not sure why - this report asserts that users "don't trust" the devices with payment info, but Amazon already has all that, so it must be something else. I guess it just feels unusual to order something without even seeing it?  
[http://uk.businessinsider.com/echo-owners-dont-trust-it-enough-to-make-purchases-charts-2018-5](<http://uk.businessinsider.com/echo-owners-dont-trust-it-enough-to-make-purchases-charts-2018-5>)When Amazon released the first smart speaker in 2014 and Google released its own two years later, we assumed it was to facilitate purchases through their...

