Remote Design: How Zapier Is Building a Distributed Design Culture
A fascinating set of guidelines for making complex work which we typically say "has" to be done face to face (like designing) effective when the team works remotely. I particularly like the emphasis on using a spectrum of tools to support "stepping up" the "bandwidth" of a conversation from asynchronous text (e.g. email, slack) to synchronous, real-time, visual methods (e.g. video chat). Others, such as drop in sessions for constructive feedback on work items, look equally useful, and i look forward to testing some of these out with the team.
More and more companies are seeing the benefits of remote work for productivity in the workplace. As Director of Design at Zapier, I frequently get asked the question of how the design process works…