A fascinating set of guidelines for making complex work which we typically say "has" to be done face to face (like designing) effective when the team works remotely. I particularly like the emphasis on using a spectrum of tools to support "stepping up" the "bandwidth" of a conversation from asynchronous text (e.g. email, slack) to synchronous, real-time, visual methods (e.g. video chat). Others, such as drop in sessions for constructive feedback on work items, look equally useful, and i look forward to testing some of these out with the team.
https://rob.al/2JJoYQa
More and more companies are seeing the benefits of remote work for productivity in the workplace. As Director of Design at Zapier, I frequently get asked the question of how the design process works…