# The productivity paradox https://blog.cynexia.com/the-productivity-paradox Author: [Rob Aleck](https://blog.cynexia.com/pages/about) · https://github.com/mnbf9rca · https://www.linkedin.com/in/robertaleck/ · https://family-foqos.app/ Published: 2018-06-22 Categories: LinkedIn cross-post Recognising AI as a "general-purpose machine", rather than a distinct and immediately implementable tool or technique, can help explain why the anticipated gains are not yet being seen. With the introduction of other general-purpose machines, like the electric motor, the computer, the steam engine, it took decades for companies and industries to identify how they needed to change - simply automating an existing business process is unlikely to give massive benefits. Rethinking how an organisation achieves outcomes independent of the existing process or tooling is - but it'll take many more years to materialize. [https://www.technologyreview.com/s/611482/the-productivity-paradox]()The mission of MIT Technology Review is to equip its audiences with the intelligence to understand a world shaped by technology.