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Notes from the field

Notes from the field

Google AI to make phone calls for you

Google AI to make phone calls for you

Recordings of calls between Google Duplex and a hairdresser and restaurant are amazing. The AI interacts just like a human – adding ums and hesitation, and even successfully recovering the conversation when the restaurant staff misunderstood the request. I think this is what most people think of when they imagine a virtual, digital assistant, and I'm certainly looking forward to trying it out.
https://rob.al/2IrUW5O
The search giant unveils an experimental tool that can make appointments by calling businesses.

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2018-05-09

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