The demise of the retail store may have been (greatly) exaggerated. Yes, many big box stores are disappearing, being unable to compete on cost or selection with online vendors, many companies are turning to technology to survive the change by inviting themselves directly in to customers' homes, or optimising their supply chain and product ranges using AI and small, local, relevant locations. Others are making the retail store the place you go to try out a physical product which you then buy online, creating "showroom destinations" for customers. One thing's clear – this battle is not yet lost.
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We discuss the technologies and trends, from supply chain software to in-store AR technology, that are helping today’s brick-and-mortar retailers stay competitive as e-commerce continues to grow.